Privacy Statement

1. Overview

Our priority is safeguarding your personal data and ensuring your privacy. This Privacy Policy outlines our methods for collecting, using, sharing, and safeguarding your information when you engage with our site, make bookings, or use our digital or in-person services.

2. Data We Gather

We may gather the following types of data:

Identifiable Information

  • Full name

  • Email contact

  • Contact number

  • Postal address

  • Billing details (handled securely via external services)

  • Official ID (for age and identity verification where necessary)

Reservation & Activity Data

  • Booking records

  • Preferences and specific requests

  • Service usage on-site (e.g., wellness center, dining, gaming activities)

Technical Details

  • Internet Protocol address

  • Type of device and web browser

  • Cookies and tracking systems

  • Interaction details on website (e.g., pages visited, interactions)

3. Usage of Your Data

We utilize your information for these objectives:

  • To handle reservations and bookings

  • To authenticate your identity and age

  • To facilitate secure financial transactions

  • To tailor your experience

  • To dispatch booking confirmations and notifications

  • To offer client assistance

  • To enhance our site and offerings

  • To adhere to legal and regulatory standards

4. Disclosing Your Information

We do not trade your personal data. However, we might share it with:

  • Reliable third-party providers (e.g., payment platforms, support services)

  • Authorities or legal bodies, as mandated by law

  • Collaborators for promotional activities, only with your approval

5. Cookies and Tracking Systems

We utilize cookies to improve your experience, monitor site traffic, and deliver tailored content. Cookie preferences can be managed via your browser settings.

6. Protecting Your Data

We use industry-standard safeguards to defend your data against unauthorized access, loss, or misuse. Payment processes are encrypted and handled securely.

7. Your Entitlements

Depending on your jurisdiction, you might have rights to:

  • Access your personal data

  • Amend or update incorrect details

  • Request data removal

  • Revoke consent for specific data applications

  • Challenge or limit data handling

To utilize these rights, reach out to us using the contact information below.

8. Data Preservation

We maintain your personal data only for as long as needed for the purposes outlined in this policy, or as mandated by relevant laws.

9. Privacy of Minors

Our services are designed for individuals aged 18 or above. We do not intentionally gather information from minors. If we discover that we have collected information from a minor, we will promptly delete it.

10. Policy Modifications

We might revise this Privacy Policy occasionally. Changes will be posted on this page with the new revision date. We recommend reviewing it regularly.

11. Get in Touch

If you have inquiries or issues regarding this Privacy Policy or your information, please contact us.